{"id":15,"date":"2024-11-10T16:58:02","date_gmt":"2024-11-10T11:28:02","guid":{"rendered":"https:\/\/cofsi.in\/?page_id=15"},"modified":"2024-11-10T17:00:58","modified_gmt":"2024-11-10T11:30:58","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/cofsi.in\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Damaged\/Defective Product:<\/strong>\u00a0In case you receive a damaged\/defective product.\u00a0 Please email the image\/order number\/details to sales@cofsi.in within 24 hours of receipt.\u00a0 We will either replace the product or refund the amount.\u00a0\u00a0Refunds will be made via Bank Transfer\/Refund to Card or Wallet used for making payment. \u00a0Refunds will be initiated within 7 working days.\u00a0 It will be made only to the account of the person who has made the payment and not to a third-party account.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Product not as described:<\/strong>\u00a0 In case you receive a product that is not as per the description on the website.\u00a0 Please send us an email with a\u00a0picture\/order no\/details to sales@cofsi.in within 48 hours of receipt of the order.\u00a0 We will get back to you within 3 working days.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Return:&nbsp;&nbsp;<\/strong>If the product received is damaged, wrong product, defective or not as per the website then we will initiate the return shipping.&nbsp; Returns &amp; Refunds are not possible for personalised orders unless damaged or defective.&nbsp; For any other issue or exchange if possible, the customer will have to bear the shipping charges.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For any other issue please email us at\u00a0<a href=\"mailto:sales@cofsi.in\">sales@cofsi.in<\/a>\u00a0with details.\u00a0\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Damaged\/Defective Product:\u00a0In case you receive a damaged\/defective product.\u00a0 Please email the image\/order number\/details to sales@cofsi.in within 24 hours of receipt.\u00a0 We will either replace the product or refund the amount.\u00a0\u00a0Refunds will be made via Bank Transfer\/Refund to Card or Wallet used for making payment. \u00a0Refunds will be initiated within 7 working days.\u00a0 It will be&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry","page--item"],"_links":{"self":[{"href":"https:\/\/cofsi.in\/index.php\/wp-json\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cofsi.in\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cofsi.in\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cofsi.in\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cofsi.in\/index.php\/wp-json\/wp\/v2\/comments?post=15"}],"version-history":[{"count":2,"href":"https:\/\/cofsi.in\/index.php\/wp-json\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":3550,"href":"https:\/\/cofsi.in\/index.php\/wp-json\/wp\/v2\/pages\/15\/revisions\/3550"}],"wp:attachment":[{"href":"https:\/\/cofsi.in\/index.php\/wp-json\/wp\/v2\/media?parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}